Terms and Conditions

Welcome to NEA Wellness.
By using our website (www.neawellness.com) or purchasing from our store, you agree to the following Terms and Conditions.
Please read them carefully before using our site or placing any orders.


1. General Information

This website is operated by NEA Wellness.
Throughout the site, the terms “we,” “us,” and “our” refer to NEA Wellness.
By accessing or using any part of our site, you agree to be bound by these Terms and Conditions, including all policies referenced here.

We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon posting on the website. It’s your responsibility to review this page periodically.


2. Use of Our Website

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction.

You must not transmit any viruses, worms, or harmful code through our site.
Any breach or violation of these Terms will result in immediate termination of your access to our services.


3. Products and Services

We make every effort to display our products as accurately as possible including descriptions, colors, and pricing.
However, we cannot guarantee that your device’s display accurately reflects product colors.

All products are subject to availability.
We reserve the right to limit quantities, discontinue items, or refuse any order if we believe it may be fraudulent or violate our policies.


4. Pricing and Payments

All prices are listed in your local currency (unless otherwise stated) and may include applicable taxes.
We reserve the right to change prices at any time without notice.

We accept major credit cards, PayPal, and other secure payment methods.
By submitting your payment, you confirm that you are authorized to use the payment method provided.


5. Order Processing and Shipping

Orders are typically processed within 1–3 business days.
Shipping times vary based on your location and chosen delivery method.

Once your order ships, you’ll receive a confirmation email with tracking information.
We are not responsible for shipping delays caused by external carriers, customs, or natural events.


6. Returns and Refunds

We want you to love your purchase!
If you’re not completely satisfied, you may return your item within 30 days of delivery, provided it is unused, undamaged, and in its original packaging.

To start a return, please contact our support team at support@neawellness.com.
Customers are responsible for return shipping costs unless the item arrived defective or incorrect.


7. Accuracy of Information

While we do our best to ensure all information on our site is accurate, occasional errors or omissions may occur.
We reserve the right to correct errors, inaccuracies, or update information at any time without prior notice.


8. Intellectual Property

All content on this website  including text, images, graphics, logos, and designs  is the property of NEA Wellness and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use our content for commercial purposes without written permission.


9. Third-Party Links

Certain links on our website may direct you to third-party websites.
We are not responsible for the content, privacy policies, or practices of these third-party sites.
Please review their terms before engaging with them.


10. Limitation of Liability

NEA Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability for any claim shall not exceed the amount you paid for the product.


11. Privacy

Your privacy matters to us.
Please refer to our Privacy Policy page to understand how we collect, use, and protect your personal information.


12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/Region].
Any disputes arising from your use of our website or purchase of our products shall be resolved under applicable local laws.


13. Contact Information

If you have any questions about these Terms and Conditions, please reach out to us:

📧 Email: support@neawellness.com
🌐 Website: www.neawellness.com